Privacy Agreement

1. Information Collection

1.1 Types of Information We Collect

In order to provide you with high-quality OCR recognition services, we may collect the following information:

• Account Information:Username, email address, password (encrypted storage)
• Usage Information:Uploaded image files, recognition results, frequency of use, and preferences
• Device Information:IP address, browser type, operating system, device identifier
• Log information:Access time, page view history, error logs

1.2 Information collection methods

• Information you voluntarily provide (registration, uploading documents, etc.)
• Automatically collected technical information (cookies, log files, etc.)
• Information provided by third-party services (payment platforms, social logins, etc.)

2. Use of Information

2.1 Purpose of Use

The information we collect is only used for the following purposes:

• Services provided:Perform core functions such as OCR recognition and document processing
• Account Management:User registration, login verification, password reset
• Service Optimization:Improve algorithm accuracy and optimize user experience
• Technical support:Troubleshooting, customer service, and safety monitoring
• Compliance Requirements:Meet legal, regulatory, and regulatory requirements

2.2 Data processing principles

• Principle of minimization: collect only necessary information
• Purpose Limitation: Used only for the purpose of explicitly informed
• Accuracy principle: Ensure the accuracy and timeliness of information
• Transparency: Clearly inform how data is processed

3. Information storage and security

3.1 Storage period

• Upload Files:Automatically deleted within 24 hours after processing is completed
• Identification results:It is stored for 30 days and can be deleted at any time
• Account Information:Save the account for the duration of the account and delete it after cancellation
• Log information:Stored for 90 days for safety monitoring and troubleshooting

3.2 Safety measures

• Data encryption:SSL/TLS encryption is used during transmission and storage
• Access Control:Strict permission management and authentication
• Security Monitoring:24/7 security monitoring and anomaly detection
• Regular Audits:Conduct regular security assessments and vulnerability scans
• Employee Training:Conduct regular data security training

4. Information sharing and disclosure

4.1 Situations where it will not be shared

We promise not to sell, rent, or otherwise provide your personal information to third parties unless:

4.2 Possible Sharing

• Legal Requirements:According to laws and regulations, court orders, or government requirements
• Security:To protect the legitimate rights and interests of users, the public or us
• Services provided:With trusted third-party service providers (e.g., cloud storage, payment processing)
• Business Transfer:In the event of a merger, acquisition, or asset transfer

4.3 Third-Party Services

We may use third-party services to improve the user experience:

• Cloud storage services (Alibaba Cloud, Tencent Cloud, etc.)
• Payment processing services (WeChat Pay, Alipay, etc.)
• Data analysis services (anonymization)

5. User Rights

5.1 Your Rights

In accordance with relevant laws and regulations, you have the following rights:

• Right to Know:Understand the collection and use of personal information
• Access:Review the personal information we hold about you
• Right to rectification:Correct inaccurate or incomplete personal information
• Right to delete:Request deletion of your personal information
• Right to Limit:Restrict the processing of your personal information
• Right to object:Object to our processing of your personal information

5.2 Exercise of Rights

To exercise the above rights, please contact us at:

• Email: net10010@vip.qq.com
• Online customer service: website customer service system
• User Center: After logging in, operate on the settings page

6. Cookies and Similar Technologies

6.1 Use of Cookies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website usage to improve user experience
• Provide personalized service and content
• Prevent fraud and improve security

6.2 Cookie management

You can manage cookies through your browser settings:

• All cookies are accepted
• Reject all cookies
• Optive acceptance of cookies
• Delete stored cookies

7. Contact us

If you have any questions or suggestions about this Privacy Policy, please contact us at:

• Mailbox:net10010@vip.qq.com
• Site:https://ocr.oldfish.cn/

We will respond within 15 working days after receiving your inquiry.